Privacy Policy

Last updated: August 14, 2026

This Privacy Policy explains what information we collect and how we use it when you use parcelworkflow.com (the "Site").

1. Information We Collect

We collect the following types of information:

Information you provide: When you make a purchase, we collect your name, email address, and billing information. Payment card details are processed by our payment partners and are never stored on our servers.
Information collected automatically: We may collect technical information about your device and browser, such as IP address, browser type, and pages visited, to operate and improve the Site.

2. How We Use Your Information

We use your information to:

Process and deliver your orders and digital products
Send you order confirmations and support communications
With your consent, send you updates and promotional content about our products
Improve the Site's functionality and user experience
Detect and prevent fraud and abuse

3. Legal Bases (GDPR)

If you are located in the European Economic Area, we rely on one or more legal bases to process your personal data, including performance of a contract, legitimate interests, and consent where required.

4. Sharing of Information

We do not sell your personal information. We only share data with service providers that help us operate our business, such as payment processors (Stripe), email providers, and analytics providers. These providers are bound by contract to use your data only on our behalf.

5. Data Retention

We keep your order information for as long as your account exists and we need it to provide services, satisfy legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Cookies

We may use essential cookies and similar technologies to run the Site. You may control cookies through your browser settings; disabling them may affect how parts of the Site function.

8. Contact Us

For any privacy-related questions or requests, please email us at the address shown on your receipt.